AiChat380 answers your TikTok Shop buyers instantly — grounded in your real products, orders and tracking — in Malay, English or Chinese. You stay in control; the AI covers you.
Every price, stock, order and tracking answer is pulled live from the TikTok Shop API at reply time — the AI is blocked from inventing numbers.
Replies in the buyer's own mix — Malay, English, Chinese, Manglish — matching your shop's tone from your best past replies.
Human-in-the-loop by default. Unclear questions escalate to you; your answer is refined and sent back. It learns every time.
Authorize your TikTok Shop in a couple of clicks.
Builds a knowledge base from your catalog and past chats.
Instant, grounded replies — or a draft for you to approve.
Protect your 24-hour response rate and close more sales.
Pay only when the AI covers for you (tokens), or go fully hands-off (monthly). Add WhatsApp escalation anytime.
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